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Štěpánka Lucinová

Django & Python Developer · Product Engineering · AI-first team · Prague & remote

Six years building Django apps and Shopify integrations as a freelance developer. I started in customer support and worked my way through technical ops into software — which means I build with the actual user in mind, not just the spec.

Experience

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Django Developer

Digismoothie · Freelance

Jan 2020 – Apr 2026 · 6 yrs · Prague, remote

Developed and maintained Shopify apps for Czech e-commerce clients, owning the full product lifecycle from scoping through deployment and iteration.

  • Grew 4 Shopify apps: Zásilkovna +2,113% (80 → 1,770 installs), Fakturoid +695% (114 → 906), Heureka +1,967% (12 → 248), Balíkovna (0 → 96)
  • Built full-stack features with Django, Django REST Framework, GraphQL, and Alpine.js
  • Integrated third-party APIs: Zásilkovna, Fakturoid, Heureka, Balíkovna
  • Managed Shopify webhooks via AWS EventBridge and SQS; deployments on Heroku
  • Django
  • Python 3
  • GraphQL
  • Django REST Framework
  • Alpine.js
  • PostgreSQL
  • Heroku
  • Docker
  • Redis
  • AWS

Technical Support Specialist

Mediaboard · Full-time

Mar 2018 – Jan 2020 · 1 yr 11 mos · Prague

Bridged customer support and engineering — solving technical issues that frontline support couldn't handle, and translating user problems into actionable reports for developers.

  • Automated content parsing workflows using Python 3, Lxml, and Xextract
  • Maintained scrapers and data pipelines via AWS S3 and MySQL
  • Acted as the daily technical link between support teams and developers
  • Python 3
  • Django
  • Regex
  • XPath
  • Lxml
  • MySQL
  • AWS S3

Customer Support Specialist

WGCZ s.r.o.

Sep 2013 – Jul 2017 · 3 yrs 11 mos · Prague

Customer-facing support and community management — the foundation for how I think about software. Spent years as the person who couldn't fix the bug herself but had to understand it well enough to hand it to someone who could.

  • Managed an online forum: moderators, content, and user escalations
  • Reproduced and reported bugs; wrote feature briefs for the development team
  • Created developer tasks — specifying what to build and how it should behave